Contacting Eric Gurt. Now, we've heard rumors he does not look at your emails. Well, somewhere I read, I forgot where, he DOES read all his emails,but he does not have time to reply to all.
Email: [email protected]
But I would suggest using twitter, on his page.
https://twitter.com/Eric_Gurt
Once I made a post about how to speed pb2.5 up and he replied within a day.
Or if your email to him has the subject like "HELP HELP PLEASE HELP"
he might click it first.
These are pretty much the only ways to resolve stuff directly with staff, other than forum, so if you want to talk to Eric Gurt, try this.