This topic is going to turn into a complete literal mess soon - it's more like vexed children going at each other instead of civilized beings discussing something important.
I'd seriously advocate for more (if not any if applicable) interaction between the staff and the community - and I personally am not in a position where I can ascertain the level of interaction between the two, aside from the warn/ban protocol and your daily conversations with the staff. I don't think anyone's ever pointed this out yet, but the job of the staff is to help the community, make members feel comfortable knowing they can turn to someone, e.g the staff, for help when they need it, and try to regulate the community so they don't end up burning down the entire site primarily, and be rule enforcers/spam cleanup crews/etc. second.
Obviously, with the player base being unhappy, such as in the case right here, that kind of says something. There's quite a bit that can be cited as reasons to this: chat being taken down, (the ever debatable) staff efficiency, staff-player interaction levels, and several other decisions further along that list. I mentioned before that the staff are community members and I also did mention quite a bit on the community as well, but I feel like that point needs some revisiting, along with some other points that I wish to build upon further or address with my own two cents, which I'll include further down.
On a semi-unrelated note, I also agree that the community should be consulted when it comes to certain situations, because after all, we're the ones that's going to be affected by said decisions anyways. If the community gets a say in these decisions, we'll get control on how, and how much, we're going to get affected by instead of a fixated decision with a fixated amount of how much we'll get affected by. Also, note how I said some, because there's always going to be several decisions where an authoritative decision is going to be mandatory, and not the collective population as a whole. Of course, I feel rather skeptical, mainly because the community could choose to follow an option that might have adverse and negative effects, simply because the majority might have thought 'it was right to do' or simply because they think the staff might be wrong in some cases - since everyone thinks different and has different opinions, I'm not sure whether such a thing is the right thing to do, especially after taking several glimpses at our community right now.
Judging from the most recent of replies, I'm only going to say this: no matter how much you try to point fingers and try to run away from being included in the problem, everyone's part of the community and thus, has some form of contribution to the issue at hand. You might or might not realize it, but simply pointing fingers won't help anyone's case here and will just aggravate tensions further.
xChakra wrote:The people who complain are all equally selfish, and egotistical
Not necessarily. This sort of generalizing is what causes problems most of the time. People who complain have their own reasons to complain, and they also have their own justified response as to why they complain. Whether that justification is right, wrong, or just downright stupid is completely up to you. Here, people have their own reasons to complain, that too for numerous reasons which I've listed above.
wreak wrote:iPoisonzZ wrote:-Replace half the staff and actually consult the community more
-Try and regenerate the community
I have to agree with xChakra with this one, We can't remove a staff because he made a mistake. All we can do is point out the mistake they did and nothing happens then we can say that the staff is unworthy of their position.
When mistakes become frequent, the problem has to be addressed. I'm not saying that staff that do mistakes should be downright demoted - that'd be inane, because we, as human beings, make mistakes constantly because we're just imperfect little beings walking around in the end. In my opinion, a staff member should only be demoted if they do/are the following: makes repetitive mistakes that no person can ever do on average, does the job incorrectly to a point where it causes more harm than good, and causes problems for the staff and the community as a whole, be it internal or external, such as trust between staff, actions that skew our views of the staff, etc. However, that's not really the point I'm trying to make here.
Regenerating the community, although sounds like a good idea, doesn't really guarantee much. Yes, you'll get more people, but who or what says that we won't get a massive wave of people that'll make this place worse or better? More people doesn't necessarily make a place better, because it's completely down to each person individually - one detrimental user is just as bad as having no players here, because neither will help this place become the 'better place' we all strive for it to be.
I'm not trying to pick a side here, but really? Instead of pointing fingers, throwing the blame onto someone else, and excluding yourselves from something you know you can't run from, why not just accept your role towards the issue? Even if you did nothing, which is unlikely, you're still a community member - and no, this isn't directed to anyone in particular; I'm using second person to get everyone here that haven't thought about something like this yet to start thinking about it now, because isolating yourself from the problem isn't going to solve the problem. Accept and try to work your way towards a solution or a common ground that we can all agree upon.
I probably sound like I don't have any idea what I'm talking about, but it's a matter of opinion and viewpoints - nobody here is right or wrong, because opinions and views aren't facts, and thus, shouldn't be treated as such.
End rant - for now.